Customer care
Returns Centre
Return requests are linked directly to your original order and reviewed by the same management Returns Centre.
New request
Submit a return
Sign in to see return-eligible items from your orders.
Sign in to continueReturn conditions
A request must be submitted within five calendar days of confirmed receipt. Approval is not automatic; the item and circumstances are assessed before a permanent decision is recorded.
Commission connected to an affected order is placed on hold while the request is active.